Network

Neumont University uses a domain controlled network to give our users access to strong and secure wireless. This network uses your Neumont credentials to give you access, so to connect you will need to create a custom network connection using those credentials.

  • First you will need to access your "Network and Sharing Center" (which is most easily found by opening your current connections list) and selecting "Set up a new connection":
Network and Sharing Center
  • Next you will want to select the "Manually connect to a wireless network" option. Name the new connection "Neumont" and make sure the Security type is "WPA-2 Enterprise", and Encryption type to "AES":
  • Once you click "Next" it will allow you to change connection settings. In the connection settings, select the "Security" tab and select "Settings" which will bring you to a menu that, in Windows 7, has a few options that will need to be unchecked:
Defining EAP Properties
  • In the above picture on the right, there are two boxes that are checked by default, uncheck them. The pop-up window shown on the right most image appears when the "Configure" option is selected under the "Select Authentication Method:"
  • Once those options have been unchecked you will need to "OK" out of that menu to get back to the properties menu, from there you will need to select "Advanced settings":

  • You will then need to check the box next to "Specify authentication mode" and select "User authentication". When entering in your Neumont credentials remember to add the domain "NUSTUDENT\" in front of your username otherwise authentication will fail. Once this is done you should have access to the Neumont University wireless network!
Connecting to the Neumont network on your phone varies depending on what operating system your phone runs on. The information needed to connect is different between all the operating systems, so below will be a general template you can use in conjunction with your specific Neumont credentials.
  • Username: *username*
  • Password: Your Neumont password
  • Domain: If your phone's WiFi setup has a domain field, it's best practice in our environment to leave the field blank, and have the domain, Student.Neumont.Edu, added to the username for best authentication.
  • EAP method: PEAP
  • Most other fields such as authentication type and certificates should be left in their default settings.
Neumont Student Printers

  • Third Floor Student Printer IP Address: 10.10.12.12

The best way to use the Neumont student printers is make sure you have the most recent driver for the printer. Both printers can utilize the Universal PCL6 driver, which you can download here.

You will need to follow the installation guide for the driver, which is documented below.

The driver is downloaded in a .zip file so you will need a program to unzip it (such as 7zip or WinRAR):
Once unzipped it will run you through some basic installation practices, including agreeing to a EULA. After that you will need to determine what kind of "Installation Mode" you will use. Use "Traditional Mode":

You might need to select what type of printer you are adding, you will want to select "Add a network, wireless or Bluetooth printer":

Next you will need to manually enter in the printer's information, to do this click "The printer that I want isn't listed":

You will need to select how you want to add the printer, select "Add a printer using a TCP/IP address or hostname":

You will need to enter in the IP address of the printer you want, the IP addresses for each printer are listed at the top of this guide. The port name will automatically fill itself out as you enter in the IP address:
Make sure, the box labeled "Query the printer and automatically ..." is unchecked as shown in the image below.

Here you will select which version of the driver you want to install, either one is fine, but typically go with the newest version.

You will need to name the printer, it should be named something so you can remember which printer is installed:

Lastly you will want to select "Do not share this printer", as it is not a local printer you can share:

Click "Next" and you should be all set to use the selected printer. It is usually a good idea to print a test page to make sure it is working.
Connecting to the Neumont guest network is a relatively easy process, and allows users who are outside the network to have an internet connection while on campus.
  • In your wireless connections list, highlight the "NeumontGuest" network and click "Connect"
  • In the password prompt type, "welcometoneumont" in all lowercase, then click "Next"
  • Once that is done you should have access to the guest network
If you are having issues connecting to the internet, you probably won't be able to reach this page, but here are some tips to try and remember if you have issues:
  • Is your laptop in airplane mode, to check look in the taskbar at the bottom right there should be an airplane symbol. To disable/enable airplane mode, press the antenna symbol located on the F8 key.
  • If you live at Eastside apartments, some of the resident's assistants like to cache Google's DNS settings into your adapter to enhance your connection. While this does improve your connection at Eastside, it can prevent you from accessing Neumont's locally hosted sites, such as the participation and degree websites. To return the DNS settings to the original Neumont configuration, you will need to set your DNS to automatically find the server address. Below is an image of what the properties of the Neumont wireless adapter should look like:
Neumont DNS settings
  • If you are using Windows 10, some applications can corrupt the wireless configuration on your computer. To fix this, open a command console and type netsh wlan delete profile name="Neumont", this will delete the existing configuration. Rejoin the Neumont network and your computer will rebuild it's configuration.
  • If these tips don't help, stop by the I.T. Support window (room 112A) and we will get you connected again
Issues connecting to Neumont related websites can have a few causes:

  • Certain antivirus programs such as Avast, AVG, Norton and other antivirus applications will reolve requests using their own DNS servers. Doing this ensures your traffic is being resolved correctly, but also overides any defualt DNS settings. Even settings that might have been manually or automatically configured for specific adapters will be overwritten or ignored. To fix this issue open your antivirus software and disable any features that mention DNS.

  • Check the DNS settings. To access the DNS settings, right click the wireless icon on the taskbar:
    • Select "Open Network and Sharing Center"
    • In the upper left column click "change adapter settings"
    • Next right click the Wi-FI icon, and select "properties" from the drop down menu
    • Select the "Obtain DNS server address automatically" option, then click OK twice to save the settings

  • Some issues connnecting to Neumont related websites are caused by being connected to the Neumont guest network

  • If you are still having isues with connecting to a Neumont website then visit IT for assistance